enviei um email para a Panasonic dos EUA
eles responderam
Dear MR VARELA
Thank you for your inquiry. The DMCFZ18 does not have a internation
warranty and therefore would need to be sent to the service center within
the United States for repair.
You will need to mail the camera and the battery to the below address.
Please include the following:
1. Copy of your receipt for proof of warranty
2. Letter with the problem that you are having, name, address, phone
number, and email address.
Panasonic Camera and Digital Repair Center
1590 Touhy Avenue
Elk Grove Village, IL 60007
888-439-2676
Thank you for your interest in Panasonic products.
Thank You,
Panasonic Consumer Support
será que é seguro enviar?