Oi Anderson. Na minha o problema era simples... era o famoso crack no LCD, sabe o que é né? Quis saber se eles poderiam importar a peça (na garantia) sem que eu precisasse deixar a camera lá. Mas ela disse que tinha que deixar, fiquei com o pé atrás e não deixei. Depois acabei vendendo assim mesmo e o comprador não se incomodou. Como a Olympus disse não traria outros problemas.
No seu caso o EVF não está funcionando né? Bom, precisa ver se aparece interessado, não custa tentar. Caso contrário a única saída que vejo é esperar algum amigo que esteja indo e possa colocar no correio lá pra você.... ou mandar por DHL ou Fedex... enfim, checar essas possibilidades. Não deixe de pesquisar no site da Olympus-USA pra ver como deve ser enviada.
Fucei lá no site, veja o que achei. Acho que vc precisa registrar o produto antes:
Packaging Instructions
Send the product to us using a major carrier with shipment tracking capability such as UPS, FedEx or DHL. The following information will detail where and how to send the unit in:
1.Use the product Repair Submission form (found on the Repair Information web page).
2.Print two copies of the form. Keep one for your records and return one with the unit.
3.Gather the following items to include with your product:
The product Repair Submission form (found on the Repair Information web page). For warranty repair, send a copy of your sales receipt/proof of purchase and a copy of the warranty card.
4.Please do not include items that are not related to the problem, such as media cards, batteries, tapes, carrying case, etc.
5.Please pack your product as safe and secure as possible. Olympus Imaging America Inc. assumes no responsibility for items lost or damaged in transit to us.
◦ Use a corrugated cardboard box and ample packing material.
◦ Do not send your product in a letter envelope.
◦ We recommend that you insure your package.
◦ We also highly recommend that you choose a carrier that offers package tracking or delivery confirmation.
For the repair of your Olympus product in the United States or Mexico you can ship it to the following:
Olympus Imaging America Inc.
11500 Rojas Drive, Suite J
El Paso, TX 79936
Thank you.
Thank you very much for choosing Olympus Camera Repair for your optical imaging repair needs. Your request for service has been received. To view your receipt, please click the link below. For your records, this has also been sent to the email address provided. Please remember to check our status look-up page in the future, and sign up for automatic email updates.
Boa sorte!